Support Services

Troubleshooting/Emergency Consulting

Allows our clients to call on us with their complex or time-sensitive projects and get quick advice and response from our in house developers. AboutWeb can also deploy high-level or secure personnel to troubleshoot onsite.

Code Review/Optimization

AboutWeb provides senior-level software architects to review code and provide recommendations for optimization, emergency solutions to prevent recurring server issues, or in preparation for an impending re-architecture.

Annual Support Agreements

Different levels of support can be provided from phone/email only to 24/7 server down support. Each support agreement is tailored to meet the specific needs of our clients and guarantees availability of resources and discounts for emergency consulting and onsite support.